JCEO is a private, not-for-profit Community Action Agency that has been serving Clinton and Franklin Counties in New York State since 1966. Through a comprehensive list of services, JCEO offers a helping hand to the working poor, the elderly, the sick, and the disadvantaged. Our legacy is defined by our staff and volunteers' unwavering dedication to enhancing the lives of our neighbors, creating an environment where those in need actively engage in their pursuit for self-sufficiency.

The Community Outreach Program Coordinator will organize services offered to low-income consumers within Clinton County. These services will include information, referral, Home Energy Assistance Program (HEAP), Family Development, Medical Transportation and Emergency Services.

Full-Time, Non-Exempt
Location: On-Site; 54 Margaret Street; Plattsburgh, NY
Hourly Rate of Pay: $25.37

BENEFITS

• Medical
• Dental
• Vision
• Generous Paid Time Off
• Qualifying Employer for Public Service Loan Forgiveness
• Tuition Assistance
• Employee Assistance Program
• Employer Paid Life Insurance
• 401K Retirement Plan
• North Country Chamber of Commerce Discounts

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: 

• Oversees the Medicaid Transportation Program Workers in Clinton County. 
• Oversees Community Outreach Workers in Director’s absence. 
• Reviews volunteer driver applications and provide volunteer training. 
• Assists the Community Outreach Director with reports to funding sources and refunding application process. 
• Assists the Community Outreach Director with recruitment, interviewing, and selection of employees to fill vacant positions through Applicant Tracking System. 
• Reviews reports and submit in a timely manner. 
• Reviews Emergency Service applications to determine eligibility. 
• Maintains open communication with Community Outreach Program (COP) staff, pertaining to time sheets, monthly reports; including in-kind, community donations and all other information as requested by the Community Outreach Program Director. 
• Supervises and trains staff for the Home Energy Assistance Program. Reviews applications and complete reports as required. 
• Coordinates the Back to School Drive. 
• Develops and maintains all COP spreadsheets. 
• Collaborates with the Christmas Bureau of Clinton County to complete and submit applications for families. 
• Travel is required within service areas. 
• Attends all required training. 
• Complies with all health and safety regulations. 
• Performs all duties in a manner consistent with the mission and goals of the Joint Council for Economic Opportunity of Clinton & Franklin Counties, Inc. 
• Performs all other related duties as assigned. 

EDUCATION and/or EXPERIENCE

Associates Degree (A.A.) or equivalent from two-year college or technical school; or 3 years related experience in the delivery of client services and at least one year experience in a supervisory capacity. Family Development Credential preferred. 

SUPERVISORY RESPONSIBILITIES
 
Supervision of the Community Outreach Workers, Home Energy Assistance Program (HEAP) staff, and Medicaid Transportation staff with the direction of the Community Outreach Director. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

CERTIFICATES, LICENSES, REGISTRATIONS 

Must possess a valid Driver’s License. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essentials functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
JCEO is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at 518-561-6310 or via email at hr@jceo.org.